FAQs
How to take care of the grill after use?
After each use, it is recommended to remove food residues and ashes from the grill. It is best to use special brushes for this or wipe it with a dry cloth. After cleaning, let the grill cool down and then store it in a dry place, preferably in the cover that comes with our grills. This will protect the grill from corrosion and prolong its life.
How fast is shipping after an order is placed?
We ship orders within 1-2 business days after confirmation. The delivery time depends on the region and courier company, but is usually 2-7 days. After shipping, you will receive a tracking number to keep track of your shipment.
What kind of warranty covers your products?
Our grills come with a one-year warranty. In case of manufacturing defects or problems with the product, you can exchange or return it within 14 days from the date of purchase, provided that the product has not been used and is in its original packaging.
Can I return the product if it does not meet my expectations?
Yes, we accept returns within 14 days of purchase. The product must be intact, in its original packaging and unused. To initiate the return procedure, please contact our customer service department.
What foods are best cooked on the grill?
Not only meat, but also fish, seafood, vegetables and even bread can be grilled on the grate. Thanks to the grate, the products are evenly toasted, allowing you to enjoy the excellent taste of each meal.